Terms

Who you are dealing with

These terms apply to work performed by Dos Nombres LLC, a limited liability company formed in Delaware and registered to do business in Texas, operating from Celina, Texas. Everything the company sells is sold under this entity, including work delivered under the name Crafted Content. You can reach us at info@dosnombre.com.

Nothing here is a price

Nothing on this website is an offer or a fixed price. We do not publish rates because the work varies. Before any engagement begins we agree a written scope — by email is fine — that sets out what we will deliver, what it costs, and roughly when. That written scope, together with these terms, is the agreement between us. If the two ever conflict, the written scope wins.

If the work needs to change once it has started, we agree the change in writing before doing it. We will not invoice you for work you did not agree to.

Payment

We invoice through Stripe. Invoices are in US dollars and are due net 14 — fourteen days from the invoice date. Sales tax is added where we are required to charge it.

Project work is normally invoiced at agreed milestones, and retainers monthly in advance. We do not take deposits.

If an invoice is more than fourteen days past due we may pause work until it is paid. We will tell you before we do that, not after.

What we need from you

We can only do the work if you give us what it depends on: timely access to the systems, accounts, files, brand assets and people involved, and answers to questions that block progress. You confirm that you have the right to give us the materials you give us, and that our using them as agreed will not infringe anyone else's rights.

If the work stalls because we are waiting on you, timelines move by at least as long as we waited. Fees already agreed do not change.

Who owns the work

On full payment of all invoices for an engagement, the deliverables we made specifically for you under that engagement become yours. We assign you the rights in them.

Two things stay ours. The first is anything we brought with us — our own tools, templates, code libraries, methods and know-how, including anything we developed before the engagement or independently of it. Where those are embedded in a deliverable, you get a perpetual, non-exclusive licence to keep using them as part of that deliverable. The second is third-party material — fonts, stock, plugins, hosted services — which stays under its own licence, and we will tell you what those are.

Until an engagement is paid in full, any rights in the deliverables remain ours.

Unless you ask us not to, we may describe the work in general terms and show it as an example of what we do. If you would rather we did not, say so and we will not.

Confidentiality

Each of us will keep the other's non-public information confidential and use it only for the engagement. This does not cover information that is already public, that we already had, or that we are legally required to disclose.

How an engagement ends

Either of us can end a project engagement in writing at any time. If you end it, you owe us for work performed and expenses committed up to that point, and we hand over what has been paid for. If we end it, we will say why, and we will not invoice you for work not yet done.

A monthly retainer can be cancelled by either side with 14 days' notice in writing. The current month is worked and billed as normal; nothing further is charged after it.

What happens to money already paid is set out on our refunds page, which forms part of these terms.

Warranties and what we do not promise

We will perform the work with reasonable skill and care, in a professional manner, and we will re-do work that does not meet the agreed scope. Beyond that, we do not make guarantees about results — we cannot promise a particular commercial outcome, traffic number, ranking or revenue, and we do not warrant that software or services we set up will be uninterrupted or error-free.

Limit of liability

Neither of us is liable to the other for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, even if warned they were possible.

Our total liability arising out of or relating to an engagement is limited to the fees you actually paid us for that engagement. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Collin County, Texas, and we each agree to that venue.

Before either of us files anything, we agree to write to the other and give the other 30 days to sort it out.

Changes to these terms

We may update these terms. The version in force for your engagement is the one published on the date we agreed your written scope. Changes are not retroactive.

Getting in touch

Questions about these terms go to info@dosnombre.com.